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Common Questions

Q: What is tropical seal?
A: Tropical seal is just another name for a "lick and stick" type of envelope.
Q: What does opaque mean?
A: Opaque is another term for the inside secretive lining in an envelope. Unopaqued means there is no secretive lining.
Q: Can I get envelopes made in special papers?
A: Yes. We have a range of white bond, matt art and brown kraft papers. For other papers and grades refer to your Sales Executive.
Q: How many colours can I have on manufactured envelopes?
A: With flexographic you can have up to 4 colours. Using tetraflex with its closer registration, an extensive number of colours is available. This range of colours is derived from the four process colours (known in the printing industry as CMYK).
Q: How long does the glue on an envelope last?
A: That depends on the type of seal and the storage conditions. Generally tropical seal will last longer than self seal if stored in the same condtions. Envelopes should be stored in a cool dry place without direct sunlight.

Types Available

Please see our Envelope Type section for more information.

Common types include:

  • Wallet
  • Pocket
  • Booklet Mailers
  • Banker
  • Card

Envelope Printing is also able to complete custom orders to your specifications.

Sizes Available

Please see our Envelope Type section for more information.

Basic sizes include:

  • 11B
  • B4, B5
  • C4, C5, C6
  • DL, DLE, DLX
Q: What does the X stand for in DLX, and why do Envelope Printing make a DLX envelope?
A: DLX stands for an oversize DL envelope, as it is slightly larger than a DL envelope. This extra size allows for more documents to fit in the envelope and for easier and quicker insertion. DL Size: 110mm x 220mm / DLX Size: 120mm x 235mm
Q: Can I have envelopes that vary from stock sizes?
A: Yes. Some size variations can be made. Our team is also able to create custom sizes to meet you exact requirements so contact us today.

Window Postioning

Stock Envelopes

Alternative window sizes available on request, for all envelopes, for quantities of 50,000 or more.

C6 114 x 162mm
Window size: 45 x 90mm
Position: 20mm from L.H.S 20mm from Bottom
DL 110 x 220mm
Window size: 28 x 95mm
Position: 32mm from L.H.S 16mm from Bottom
DLX 120 x 235mm
Window size: 32 x 90mm
Position: 35mm from L.H.S 15mm from Bottom
C5 162 x 229mm
Window size: 45 x 90mm
Position: 20mm from L.H.S 63mm from Bottom
C4 229 x 324mm
Window size: 45 x 110mm
Position: 60mm from L.H.S 25mm from Bottom
Q: Can I have windows that vary from your standard stock sizes and position?
A: Yes. For maunfactured runs you can have multiple windows and non standard positions with some limitations. You can also have windows of various shapes.

How to Minimise Postal Costs

Australia Post offers a number of discounts that can reduce your postal costs. These include:

Barcodes Mail Correctly addressed and formatted, approved barcoded bulk mail attracts postal discounts

Print Post For Small or large business, Print Post discounts are available for mailing regular publications.

For details of these and a range of other discounts available from Australia Post, contact your Australia Post Representative or visit their website.

Press Ready Envelope Artwork

Basic Artwork

Australia Post will issue basic artwork for small and large letters. This is to assist you to correctly address and format Reply Paid responses

The artwork will include:

  • Reply Paid address
  • Delivery address
  • Reply Paid barcode
  • Contrast bars

Complex Artwork

Where you require complicated artwork or a different file format, you will have to arrange the layout of your Reply Paid article with a graphic designer or printer. You may print a logo or other print content in the service zone. Visit the Australia Post website for details.

Artwork is available in electronic format. Australia Post only provides artwork in Adobe PDF format. The file can be opened with Adobe Acrobat Reader V3.0 or higher.

The PDF file format can be imported by Adobe Illustrator Versions 7 and 8 and Quark Express Version 5.0.

Printing Logos

If a logo is to be printed on your Reply Paid article, advise Australia Post of this when completing the application form. Adequate space will be left for the logo to be printed in the top-left hand corner of the article.

Artwork Troubleshooting

* What do I do if the size of the artwork does not match my requirements?

In some cases your requirements may change or printers with different drivers may not print the artwork to the dimensions printed on the artwork. Where new artwork is required, you should contact Australia Post, and new artwork will be supplied at no charge.

Alternatively, you can cut and paste the address components and contrast bars. The artwork must not be re-scaled.

Q: What do I do if the barcode does not appear?
A: Contact Australia Post on 13 13 18 (QLD, WA, TAS) or 13 11 18 (NSW, ACT, Vic, SA, NT).
Q: How can I edit the artwork?
A: In most cases, you will need to contact Australia Post, a graphic designer or printer to change artwork. If you make any changes to the address or address details you need to notify Australia Post.
Q: Do I have to print all the components of the artwork?
A: You must print the Reply Paid address, delivery address, Reply Paid barcode and contrast bars according to Australia Post print specifications.

If your Reply Paid articles do not comply with Australia Post print specifications, you will need to re-print the articles to continue to use the service.

A higher price will be charged for any articles that do not comply with the addressing and formatting standards.

Australia Post recommends you have your Reply Paid articles printed by a professional printing company. Australia Post can also offer printing services if required.